• Our goal is always to get you your order ASAP. Most items ship within 24 hours, but if there’s anything out of the ordinary, we will let you know via email.

• We ship via Canada Post.

• When your order leaves our warehouse, we’ll send you an email letting you know everything you need: estimated arrival time, tracking number*, and which carrier is handling it, so you can start getting excited about getting your goodies!

SHIPPING RATES

All orders have standard shipping fees and will be calculated at checkout.

LOCAL DELIVERY

All orders over $100 before tax with an address with a postal code that begins with "M5" are eligible for FREE local delivery. Customers please select "In-store pickup" at check out and Email us to notify the request for free delivery at: info@petcuisine.ca

* Tracking Numbers are not available on the following shipping options:

• Small Packet™ USA  (should take 5 – 8 days)
• Small Packet™ International (should take 6 – 10 days)
• International Parcel™ (should take 6 – 10 days)

**Upon UberRush being introduced in Toronto we will re-evaluate our local delivery offering.